Dental benefits explainer

What dental insurance covers: preventive, basic and major care

Most dental plans sort care into preventive, basic and major groups. Preventive care is often covered in full, basic care covers fillings and simple extractions, and major care covers crowns, bridges and dentures. Carriers disagree about some procedures, and root canals are the clearest example.

Updated August 20, 2026Not clinically reviewed · status

Part of More on Insurance. Related: More on Humana dental plans: PPO and DHMO explained · Anthem dental plans for individuals and families · See Dental insurance annual maximums · Deductibles, copays and coinsurance guide

Most dental plans sort care into three groups: preventive, basic and major. Preventive care means exams, cleanings and routine X-rays, and it is often covered in full. Basic care covers things like fillings and simple extractions. Major care covers the larger work, usually crowns, bridges and dentures. The group matters because it decides your share, whether a waiting period applies and how fast the annual maximum runs down. The catch is that carriers do not agree on where some procedures go. MetLife files some root canals as basic, while Guardian and UnitedHealthcare file them as major, and Cigna calls them basic restorative. Before you book larger work, ask the office for the procedure codes it expects to submit, ask the plan how it classifies each code, and request a written pretreatment estimate so the tier and your share are known in advance.

Before you book: verify what dental insurance covers

  1. 1

    Ask the office for the procedure codes it expects to submit

  2. 2

    Ask the plan how it classifies each code

  3. 3

    Check the deductible, annual maximum and waiting period

  4. 4

    Request a pretreatment estimate for larger work

  5. 5

    Compare the explanation of benefits with the estimate

The three groups

What carriers put in each tier

FactorDetail
PreventiveExams, cleanings and routine X-rays, plus fluoride and sealants on some plans. Cigna says both DHMO and DPPO plans usually cover preventive care in full, with age limits and yearly frequency limits. Anthem and UnitedHealthcare say many plans have no waiting period for it.
BasicMetLife lists diagnostic X-rays, fillings, simple extractions, some root canals and root planing. Guardian lists fillings and extractions. UnitedHealthcare lists simple fillings and emergency treatment for dental pain.
MajorMetLife lists impacted-tooth extractions, crowns, bridges, dentures and orthodontics, and says sedation may count as major. Guardian lists root canals, crowns, bridges and dentures. Cigna lists crowns, bridges, dentures, oral surgery and gum grafts.
OrthodonticsCigna and Guardian describe it as its own group, MetLife lists it under major, and UnitedHealthcare says some plans cover it but most do not. Age limits and a separate maximum are common.

These are what each carrier says on its own pages. Your plan's schedule of benefits is what decides.

Where carriers differ

The same procedure can sit in different tiers

FactorDetail
Root canalsMetLife: some are basic. Cigna: basic restorative. Guardian: major. UnitedHealthcare: major. Humana's Dental Value page: major.
ExtractionsMetLife: simple extractions basic, impacted major. Guardian, Cigna and Humana: basic. Cigna: oral surgery is major.
Crowns, bridges and denturesMajor on MetLife, Guardian, Cigna and Humana. Anthem describes crowns and dentures as major procedures at the lowest coinsurance level.
ImplantsUnitedHealthcare says a basic plan typically will not cover them, while plans with major coverage may pay part. Guardian says a higher-level plan can help with implants. Anthem lists implants among items a full coverage plan may include.
Cosmetic workDelta Dental says whitening is rarely covered by any dental insurance. Anthem says some plans may include whitening or composite fillings. The plan decides.
SedationMetLife says sedation may be treated as major. Ask whether your plan pays for it and under what conditions.

What limits coverage

The rules that shrink a benefit

FactorDetail
DeductibleThe amount you pay before the plan pays. Preventive care often skips it.
CoinsuranceYour percentage of the allowed amount, usually higher for major care than for basic or preventive care.
Annual maximumThe most the plan pays in a plan year. Once you reach it, you pay the rest.
Waiting periodsCommon for basic and major services on some plans, and less common for preventive care.
Frequency limitsCigna says most plans limit cleanings to two per calendar year and limit some X-rays to one every few years.
ExclusionsEvery carrier says its plans contain exclusions and limitations. Read them before assuming a procedure is covered.

Before treatment

How to check coverage for a specific procedure

  1. Ask the dental office for the procedure codes it expects to submit
  2. Ask the plan how it classifies each code and what level it pays
  3. Ask about the deductible, the annual maximum remaining and any waiting period
  4. Request a pretreatment estimate for larger work and read it against the plan documents
  5. Keep the explanation of benefits and compare it with the estimate

Questions people ask

Common questions

01

Is a root canal basic or major on dental insurance?

It depends on the carrier. MetLife lists some root canals as basic care, Cigna lists them as basic restorative care, and Guardian and UnitedHealthcare list root canals among major services. The tier decides your share and whether a waiting period applies, so ask your plan how it classifies the exact code.

02

Are crowns covered by dental insurance?

Usually as major care. MetLife, Guardian, Cigna and Humana list crowns as major, and Anthem describes them among major procedures at the lowest coinsurance level. That usually means a smaller plan share, a possible waiting period and a draw on the annual maximum. Ask for a written estimate that lists the buildup and any post.

03

Do dental plans cover dentures?

Often as major care, though it varies. MetLife, Guardian, Cigna and Humana list dentures as major. Original Medicare does not cover them, according to the Centers for Medicare and Medicaid Services. Check waiting periods and the annual maximum, and ask whether the plan pays for a reline or a replacement.

04

Do dental plans cover implants?

Sometimes, and rarely in full. UnitedHealthcare says a basic plan typically will not cover implants and plans with major coverage may pay part. Guardian says a higher-level plan can help. Many plans exclude them or cap them. Ask the plan for its written position on the specific codes before surgery.

05

Does dental insurance cover orthodontics?

Some plans do, and many do not. UnitedHealthcare says some plans cover braces and orthodontic work but most do not. Cigna says plans that cover it may have age limits and annual limits. Look for an orthodontic benefit in the schedule of benefits and read its age limit and lifetime maximum.

06

Is cosmetic dentistry covered?

Usually not. Delta Dental says whitening is rarely covered by any dental insurance. Anthem says some plans may include whitening or composite fillings, so a few do. Veneers placed for appearance are commonly excluded. A plan may file a restoration for a damaged tooth differently, so ask with the diagnosis in hand.

07

What does 100/80/50 mean?

Anthem and others use it to describe a common coinsurance structure for PPO plans: the plan pays at the highest level for preventive care, a middle level for basic care and the lowest for major care. The actual percentages, the deductible and the annual maximum come from your plan, so confirm them before treatment.

08

How often does dental insurance pay for cleanings?

Cigna says most plans limit cleanings to two per calendar year and limit certain X-rays to one every few years. Other carriers describe similar limits, and some plans have age limits. Ask whether periodontal maintenance visits count against the cleaning limit, since that changes how often you can go.

09

Why does my plan pay less than the sticker price?

Because it pays a share of the allowed amount, not of the dentist's charge, and only after a deductible, and only up to the annual maximum. An out-of-network dentist may bill the difference. A pretreatment estimate shows what the plan expects to pay, and you can compare it with the office's quote.

10

Can I get a written answer on coverage before treatment?

Yes, for larger work. Ask the dental office to send the plan a pretreatment estimate, or ask the plan directly for its position on each code. MetLife recommends a pretreatment estimate for larger treatment and says actual payment may vary once annual maximums, deductibles and frequency limits apply.

11

Why do dental plans limit how often I can have a service?

Frequency limits cap how many times the plan pays for a service in a set period, such as two cleanings a calendar year, according to Cigna. They exist alongside the annual maximum. Ask your plan which services have limits and whether a periodontal maintenance visit counts against the cleaning limit.

12

Is emergency dental care covered?

Coverage depends on the plan. UnitedHealthcare lists emergency treatment for dental pain among basic services subject to the deductible and coinsurance, and MetLife says network offices give instructions for emergency care at any hour. Your policy defines what counts as an emergency. For trouble breathing or swallowing, call emergency services.

Related glossary terms

Sources

  1. What Is a Dental PPO Plan?MetLife Oral Fitness LibraryAccessed 2026-09-24
  2. Dental InsuranceGuardianAccessed 2026-09-24
  3. Dental HMO vs. PPO PlansCigna HealthcareAccessed 2026-09-24
  4. Dental insuranceUnitedHealthcareAccessed 2026-09-24
  5. Dental HMO (DHMO) Insurance: Dental Value PlanHumanaAccessed 2026-09-24
  6. What Does Dental Insurance CoverAnthemAccessed 2026-09-24
  7. Member FAQDelta Dental Plans AssociationAccessed 2026-09-23