Dental term explained

Dental indemnity plan

An indemnity plan has no network. You may see any dentist, and the plan reimburses a share of covered services up to what it considers usual, customary and reasonable.

It gives the most freedom and often costs more, and the gap between the dentist's fee and the plan's amount is yours. A useful question to ask your dentist: “How does this plan set its usual and customary fee, and how quickly does it reimburse?”

Updated August 20, 2026Not clinically reviewed · status

Part of Dental glossary guide. Related: CDT dental procedure code guide · See Dental HMO (DHMO) · Dental PPO (DPPO) guide · Explanation of benefits (EOB) explained

Plain-language definition

What dental indemnity plan means

An indemnity plan has no network. You may see any dentist, and the plan reimburses a share of covered services up to what it considers usual, customary and reasonable.

Why the term matters

How it changes the treatment conversation

It gives the most freedom and often costs more, and the gap between the dentist's fee and the plan's amount is yours.

Ask this

A question that makes the term useful

“How does this plan set its usual and customary fee, and how quickly does it reimburse?”

Full explanation

In depth

An indemnity dental plan, also called a fee-for-service or traditional plan, has no network. You may see any dentist you like, and the plan reimburses a share of the cost up to what it considers usual, customary and reasonable. Cigna says you can typically see whatever dentists you want, need no primary dentist and may need no referrals, and that these plans usually have an annual deductible and coinsurance. MetLife says you usually file claims and bear the cost up front. Both say indemnity plans generally cost more than PPOs and HMOs, and UnitedHealthcare lists no network discounts among their features. The trade is freedom against cost. This entry explains how reimbursement works, what usual and customary means for your share, how claims are filed, how to compare it with a PPO and what to check before choosing one.

Also called: fee-for-service dental plan, traditional dental plan, dental indemnity insurance, dental reimbursement plan, free-choice dental plan.

How it works

The features carriers describe

FactorDetail
No networkYou can see any dentist. Cigna and MetLife say there are no network limits.
ReimbursementMetLife says the plan determines a usual, customary or reasonable fee for the service and reimburses you at that rate.
Paying firstMetLife says you usually file claims for reimbursement, bearing the entire cost up front.
Deductible and coinsuranceCigna says you pay for services out of pocket until you meet the deductible, then share costs up to the usual, customary and reasonable amount.
CostCigna says these plans tend to cost a bit more, and MetLife says they often cost more than HMOs and PPOs.
No network discountsUnitedHealthcare lists no network discounts among indemnity features, which means you pay the dentist's usual fee for what the plan does not cover.

What to check

Before you choose an indemnity plan

  1. Ask how the plan sets its usual and customary fee, since the difference from your dentist's fee is yours
  2. Ask about the deductible, the coinsurance and the annual maximum
  3. Ask how claims are filed and how fast reimbursement arrives
  4. Ask whether you can send the plan a pretreatment estimate first
  5. Compare the total cost with a PPO, using the care you expect

Who it suits

When freedom of choice matters most

Cigna says that if you like a lot of options and few requirements, an indemnity plan may be right for you. It suits people who want to keep a dentist who is in no network or who travel often. It does not suit someone who wants low up-front costs, since you may pay the dentist first and wait for reimbursement, and the plan may pay less than the dentist charges. For many people a PPO gives most of the choice at lower cost, so compare the two side by side before you decide.

Questions people ask

Common questions

01

What is a dental indemnity plan?

A traditional, fee-for-service plan with no network. Cigna says you can typically see whatever dentists you want, without a primary dentist, and MetLife says the plan reimburses for covered services based on usual fees. You usually pay first and file for reimbursement. These plans generally cost more in premiums.

02

Do indemnity plans have a network?

No. Cigna says there is no network, and MetLife says you can see any dentist you prefer without limits. That means no negotiated fees. UnitedHealthcare lists no network discounts among indemnity features. You pay the dentist's fee and the plan reimburses a share of what it considers usual and customary.

03

What does usual, customary and reasonable mean?

It is the fee level an indemnity plan treats as normal for a service, as Cigna and MetLife describe. The plan reimburses up to that amount, so if your dentist charges more, you pay the difference. Ask how the plan sets it. See the entry on usual, customary and reasonable fees.

04

Do I file claims on an indemnity plan?

Usually. MetLife says you usually must file claims to receive reimbursement, and that you bear the entire cost up front. Some offices file for you as a courtesy. Ask the office and the plan before treatment, and keep the itemized statement and receipts.

05

Are indemnity plans more expensive than PPOs?

Generally. Cigna says they tend to cost a bit more, and MetLife says they often cost more than HMOs and PPOs. Compare the premium, deductible, coinsurance and annual maximum, and estimate your likely care under each. A PPO can offer a similar choice at lower cost.

06

Do indemnity plans have deductibles?

Usually. Cigna says an indemnity plan usually has an annual deductible and coinsurance: you pay until the deductible is met, then share costs up to the usual, customary and reasonable amount. Check your schedule of benefits for the amounts and for which services the deductible applies to.

07

Can I see a specialist without a referral on an indemnity plan?

Often. Cigna says you may not need referrals to see specialists or to receive emergency dental care, depending on the plan. Check your own plan's rules, and ask what the plan would pay for the specific specialist before you book.

08

Is an indemnity plan good if I travel a lot?

It can be, because there is no network to stay inside. Cigna says you can typically see whatever dentists you want. You may pay up front and wait for reimbursement, so ask how claims from out of town are handled, and what documents are required.

09

How does an indemnity plan differ from a discount plan?

An indemnity plan is insurance and reimburses part of covered services. A discount plan is not insurance, and it pays nothing toward the bill. Ameritas, MetLife and Anthem describe the difference. Ask which product you are being offered, and read the terms.

10

Do indemnity plans cover orthodontics or implants?

It depends on the plan. Coverage for orthodontics, implants and cosmetic work varies by plan and is set out in the schedule of benefits, and many plans exclude or cap them. Ask the insurer for its written position on the specific procedure codes before treatment.

11

What should I ask an insurer offering an indemnity plan?

Ask how it sets its usual and customary fees, the deductible, the coinsurance, the annual maximum, the waiting periods and how quickly it reimburses. Ask for sample reimbursements for services you expect, and compare with a PPO quote.

12

Are indemnity plans still common?

Less common than PPOs. UnitedHealthcare and Guardian say most plans are PPOs, and Ameritas lists indemnity among several designs. Availability depends on your employer and state. Ask your benefits administrator which designs are offered, and compare them.

Related glossary terms

Sources

  1. Types of Dental InsuranceCigna HealthcareAccessed 2026-09-24
  2. What Is a Dental PPO Plan?MetLife Oral Fitness LibraryAccessed 2026-09-24
  3. Dental insuranceUnitedHealthcareAccessed 2026-09-24